Session information
- Title:
- Handling Complaints
- Description:
- This session provides key information about complaints, the common factors leading to a complaint and focuses on how to minimise these. The session will help your understanding of the complaints procedures and your responsibilities as a foundation doctor in handling complaints.
- Hierarchy:
- [Retired] Foundation (FND16) > Section 4: Safety and quality > Professional capabilities 19: Makes patient safety a priority in clinical practice > Handling Complaints
- Author(s):
-
Rajesh Krishnamoorthy
- Created:
- 11 Jul 2016
- Last Major Update:
- 9 Sep 2021
- Keywords:
- 000-1047, foundation, complaints, litigation, medical errors
- Quicklink:
- 000-1047
Share this item
- Copy URL
Overall rating
4.3/5
4.3/5
Content
4.3/5
4.3/5
Presentation
4.3/5
4.3/5
Interactivity
4.3/5
4.3/5
Self assessments
4.2/5
4.2/5
Overall rating
4.3/5
4.3/5
Content
4.3/5
4.3/5
Presentation
4.3/5
4.3/5
Interactivity
4.3/5
4.3/5
Self assessments
4.2/5
4.2/5
- Title:
- Handling Complaints
- Description:
- This session provides key information about complaints, the common factors leading to a complaint and focuses on how to minimise these. The session will help your understanding of the complaints procedures and your responsibilities as a foundation doctor in handling complaints.
- Hierarchy:
- [Retired] Foundation (FND16) > Section 4: Safety and quality > Professional capabilities 19: Makes patient safety a priority in clinical practice > Handling Complaints
- Author(s):
-
Rajesh Krishnamoorthy
- Created:
- 11 Jul 2016
- Last Major Update:
- 9 Sep 2021
- Keywords:
- 000-1047, foundation, complaints, litigation, medical errors
- Quicklink:
- 000-1047