Title:

Conflict Resolution - Level 1

Description:

This course covers the statutory and mandatory training for Conflict Resolution Level 1. It has been designed to meet the learning outcomes in the UK Core Skills Training Framework.
The course consists of an e-learning session and an eAssessment. The eAssessment should be passed to demonstrate the required knowledge and understanding and to complete the training. To gain a certificate you will need to complete BOTH this Session AND the eAssessment.

Hierarchy:

Statutory and Mandatory Training (SMT) > Conflict Resolution - Level 1

Keywords:

743-0006, statutory, mandatory, UK Core Skills Training Framework, CSTF, Level 1, conflict resolution, assault, violence, conflict, communication, body language, safety, personal space, security, assault cycle, culture, cultural safety, behaviour, de-escalation, deescalation. lone worker, risk, risk assessment, reasonable force, force, self-defence

Created:

31 Mar 2017

Updated:

4 Apr 2017