Session information
- Title:
- The importance of good communication
- Description:
-
This session explains the importance of good communication in the context of end of life care. It covers the principles of good communication, and then the consequences of good and bad communication for patients, families and those working with them. This session was reviewed by Richard Kitchen and last updated in July 2020.
- Hierarchy:
- End of Life Care (e-ELCA) > e-ELCA learning path: Clerical staff working in palliative care and end-of-life care services > e-ELCA Learning Path for Clerical Staff Working in Palliative Care and End of Life Care Services (Core sessions) > The importance of good communication
- Author(s):
-
Sandra Hurd
Wendy Fojut
- Created:
- 15 Jan 2010
- Last Major Update:
- 18 Aug 2020
- Keywords:
- 215-0301, communication, speaking, listening, observing, words, tone of voice, body language, priorities, trust
- Quicklink:
- 215-0301
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Overall rating
4.4/5
4.4/5
Content
4.4/5
4.4/5
Presentation
4.4/5
4.4/5
Interactivity
4.4/5
4.4/5
Self assessments
4.4/5
4.4/5
Overall rating
4.4/5
4.4/5
Content
4.4/5
4.4/5
Presentation
4.4/5
4.4/5
Interactivity
4.4/5
4.4/5
Self assessments
4.4/5
4.4/5
- Title:
- The importance of good communication
- Description:
-
This session explains the importance of good communication in the context of end of life care. It covers the principles of good communication, and then the consequences of good and bad communication for patients, families and those working with them. This session was reviewed by Richard Kitchen and last updated in July 2020.
- Hierarchy:
- End of Life Care (e-ELCA) > e-ELCA learning path: Clerical staff working in palliative care and end-of-life care services > e-ELCA Learning Path for Clerical Staff Working in Palliative Care and End of Life Care Services (Core sessions) > The importance of good communication
- Author(s):
-
Sandra Hurd
Wendy Fojut
- Created:
- 15 Jan 2010
- Last Major Update:
- 18 Aug 2020
- Keywords:
- 215-0301, communication, speaking, listening, observing, words, tone of voice, body language, priorities, trust
- Quicklink:
- 215-0301