Session information
- Title:
- 2.02_06 Being Open in Practice
- Description:
-
This session illustrates the key do's and don'ts of communicating with patients and carers who have been involved in a patient safety incident that led to harm. It gives practical examples of how to communicate effectively and empathetically in these difficult circumstances.
This session was last reviewed by Khyati Bakhai in March 2023. - Hierarchy:
- Ophthalmology (Eye-Site) > Eye-Site 00 Ophthalmology Curriculum > What the Ophthalmologist is able to do (Technical Intelligences) > 7) Communication (C) > C9 Complaints > 2.02_06 Being Open in Practice
- Author(s):
-
Jane Carthey
- Created:
- 16 May 2011
- Last Major Update:
- 9 Mar 2023
- Keywords:
- 400-0042
- Quicklink:
- 400-0042
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Overall rating
4.3/5
4.3/5
Content
4.5/5
4.5/5
Presentation
4.4/5
4.4/5
Interactivity
4.4/5
4.4/5
Self assessments
4.3/5
4.3/5
Overall rating
4.3/5
4.3/5
Content
4.5/5
4.5/5
Presentation
4.4/5
4.4/5
Interactivity
4.4/5
4.4/5
Self assessments
4.3/5
4.3/5
- Title:
- 2.02_06 Being Open in Practice
- Description:
-
This session illustrates the key do's and don'ts of communicating with patients and carers who have been involved in a patient safety incident that led to harm. It gives practical examples of how to communicate effectively and empathetically in these difficult circumstances.
This session was last reviewed by Khyati Bakhai in March 2023. - Hierarchy:
- Ophthalmology (Eye-Site) > Eye-Site 00 Ophthalmology Curriculum > What the Ophthalmologist is able to do (Technical Intelligences) > 7) Communication (C) > C9 Complaints > 2.02_06 Being Open in Practice
- Author(s):
-
Jane Carthey
- Created:
- 16 May 2011
- Last Major Update:
- 9 Mar 2023
- Keywords:
- 400-0042
- Quicklink:
- 400-0042