Session information
- Title:
- 2.02_06 Being Open in Practice
- Description:
- This session illustrates the key do's and don'ts of communicating with patients and carers who have been involved in a patient safety incident that led to harm. It gives practical examples of how to communicate effectively and empathetically in these difficult circumstances.
- Hierarchy:
- Ophthalmology (Eye-Site) > Eye-Site 00 Ophthalmology Curriculum > What the Ophthalmologist is able to do (Technical Intelligences) > 7) Communication ( C ) > C9 Complaints > 2.02_06 Being Open in Practice
- Author(s):
-
Jane Carthey
- Created:
- 16 May 2011
- Last Major Update:
- 10 Jun 2013
- Keywords:
- 400-0042
- Quicklink:
- 400-0042
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Overall rating
4.1/5
4.1/5
Content
4.4/5
4.4/5
Presentation
4.2/5
4.2/5
Interactivity
4.3/5
4.3/5
Self assessments
4.1/5
4.1/5
Overall rating
4.1/5
4.1/5
Content
4.4/5
4.4/5
Presentation
4.2/5
4.2/5
Interactivity
4.3/5
4.3/5
Self assessments
4.1/5
4.1/5
- Title:
- 2.02_06 Being Open in Practice
- Description:
- This session illustrates the key do's and don'ts of communicating with patients and carers who have been involved in a patient safety incident that led to harm. It gives practical examples of how to communicate effectively and empathetically in these difficult circumstances.
- Hierarchy:
- Ophthalmology (Eye-Site) > Eye-Site 00 Ophthalmology Curriculum > What the Ophthalmologist is able to do (Technical Intelligences) > 7) Communication ( C ) > C9 Complaints > 2.02_06 Being Open in Practice
- Author(s):
-
Jane Carthey
- Created:
- 16 May 2011
- Last Major Update:
- 10 Jun 2013
- Keywords:
- 400-0042
- Quicklink:
- 400-0042