Handling Complaints
Session information
- Title:
- Handling Complaints
- Description:
- This session provides key information about complaints, the common factors leading to a complaint and focuses on how to minimise these. The session will help your understanding of the complaints procedures and your responsibilities as a foundation doctor in handling complaints.
- Hierarchy:
- Ophthalmology (Eye-Site) > Eye-Site 00 Ophthalmology Curriculum > What the Ophthalmologist is able to do (Technical Intelligences) > 7) Communication (C) > C11 Record keeping > Handling Complaints
- Author(s):
-
Rajesh Krishnamoorthy
- Created:
- 11 Jul 2016
- Last Major Update:
- 9 Sep 2021
- Keywords:
- 000-1047, foundation, complaints, litigation, medical errors
- Quicklink:
- 000-1047
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Overall rating
4.3/5
4.3/5
Content
4.3/5
4.3/5
Presentation
4.3/5
4.3/5
Interactivity
4.3/5
4.3/5
Self assessments
4.2/5
4.2/5
Overall rating
4.3/5
4.3/5
Content
4.3/5
4.3/5
Presentation
4.3/5
4.3/5
Interactivity
4.3/5
4.3/5
Self assessments
4.2/5
4.2/5
- Title:
- Handling Complaints
- Description:
- This session provides key information about complaints, the common factors leading to a complaint and focuses on how to minimise these. The session will help your understanding of the complaints procedures and your responsibilities as a foundation doctor in handling complaints.
- Hierarchy:
- Ophthalmology (Eye-Site) > Eye-Site 00 Ophthalmology Curriculum > What the Ophthalmologist is able to do (Technical Intelligences) > 7) Communication (C) > C11 Record keeping > Handling Complaints
- Author(s):
-
Rajesh Krishnamoorthy
- Created:
- 11 Jul 2016
- Last Major Update:
- 9 Sep 2021
- Keywords:
- 000-1047, foundation, complaints, litigation, medical errors
- Quicklink:
- 000-1047