Session information
- Title:
- [Retired] 03_10 Listening to Patients' Experiences
- Description:
- This session provides an overview of methodologies for systematically gathering information from patients and carers about their experience of services. Effective leaders have a duty to collect this information and use it to improve the service for the future. This session also supports the development of leadership in clinical settings.
- Hierarchy:
- Ophthalmology (Eye-Site) > Eye-Site 00 Ophthalmology Curriculum > How the Ophthalmologist approaches their practice (Analytical and creative intelligences) > 11) Decision Making, Clinical Reasoning & Judgment (DMCRJ) > DMCRJ2 Quality improvement > [Retired] 03_10 Listening to Patients' Experiences
- Author(s):
-
Jennifer Briggs
- Created:
- 27 Jul 2010
- Last Major Update:
- 27 Jun 2013
- Keywords:
- 730-3044, Medical leadership, patient experiences, questionnaires, qualitative, feedback, working with others, encouraging contribution, Medical Leadership Competency Framework, clinical leadership, comments, complaints, engagement, critically evaluating, managing performance, managing services, improving services, quality, improvement
- Quicklink:
- 730-3044
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Overall rating
4.5/5
4.5/5
Content
4.6/5
4.6/5
Presentation
4.5/5
4.5/5
Interactivity
4.7/5
4.7/5
Self assessments
4.4/5
4.4/5
Overall rating
4.5/5
4.5/5
Content
4.6/5
4.6/5
Presentation
4.5/5
4.5/5
Interactivity
4.7/5
4.7/5
Self assessments
4.4/5
4.4/5
- Title:
- [Retired] 03_10 Listening to Patients' Experiences
- Description:
- This session provides an overview of methodologies for systematically gathering information from patients and carers about their experience of services. Effective leaders have a duty to collect this information and use it to improve the service for the future. This session also supports the development of leadership in clinical settings.
- Hierarchy:
- Ophthalmology (Eye-Site) > Eye-Site 00 Ophthalmology Curriculum > How the Ophthalmologist approaches their practice (Analytical and creative intelligences) > 11) Decision Making, Clinical Reasoning & Judgment (DMCRJ) > DMCRJ2 Quality improvement > [Retired] 03_10 Listening to Patients' Experiences
- Author(s):
-
Jennifer Briggs
- Created:
- 27 Jul 2010
- Last Major Update:
- 27 Jun 2013
- Keywords:
- 730-3044, Medical leadership, patient experiences, questionnaires, qualitative, feedback, working with others, encouraging contribution, Medical Leadership Competency Framework, clinical leadership, comments, complaints, engagement, critically evaluating, managing performance, managing services, improving services, quality, improvement
- Quicklink:
- 730-3044