e-ELCA Learning Path for Clerical Staff Working in Palliative Care and End of Life Care Services (Core sessions)
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Learning Path Information
- Title:
- e-ELCA Learning Path for Clerical Staff Working in Palliative Care and End of Life Care Services (Core sessions)
- Description:
-
This learning path and associated workbook is for clerical and support staff who work with palliative and end of life care teams e.g. working in hospitals, such as oncology secretaries and ward clerks as well as those working with community teams (District or Palliative Care Nursing teams), in hospices and GP surgeries. This group will regularly have significant contact with individuals who are dying and their families. Having a clearer understanding of the difficulties patients and their families face, receiving guidance on improving communication during a stressful and emotional time will improve both the confidence and the empathic skills of frontline non-clinical staff.
The purpose of the learning path and workbook is to:
- Provide staff with a greater understanding of palliative and end of life care, including communication skills, spiritual care and practical issues;
- Increase confidence of non-clinical staff coming into contact with individuals at the end of their lives and their families;
- Improve the end of life experience for individuals, their families and for the staff involved. - Hierarchy:
- End of Life Care (e-ELCA) > e-ELCA learning paths: Professions > e-ELCA learning path: Clerical staff working in palliative care and end-of-life care services > e-ELCA Learning Path for Clerical Staff Working in Palliative Care and End of Life Care Services (Core sessions)
- Keywords:
- End of life care, Learning Path for Clerical Staff, Mentor, Palliative Care
- Created:
- 19 Sep 2017
- Updated:
- 19 Sep 2017
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- Title:
- e-ELCA Learning Path for Clerical Staff Working in Palliative Care and End of Life Care Services (Core sessions)
- Description:
-
This learning path and associated workbook is for clerical and support staff who work with palliative and end of life care teams e.g. working in hospitals, such as oncology secretaries and ward clerks as well as those working with community teams (District or Palliative Care Nursing teams), in hospices and GP surgeries. This group will regularly have significant contact with individuals who are dying and their families. Having a clearer understanding of the difficulties patients and their families face, receiving guidance on improving communication during a stressful and emotional time will improve both the confidence and the empathic skills of frontline non-clinical staff.
The purpose of the learning path and workbook is to:
- Provide staff with a greater understanding of palliative and end of life care, including communication skills, spiritual care and practical issues;
- Increase confidence of non-clinical staff coming into contact with individuals at the end of their lives and their families;
- Improve the end of life experience for individuals, their families and for the staff involved. - Hierarchy:
- End of Life Care (e-ELCA) > e-ELCA learning paths: Professions > e-ELCA learning path: Clerical staff working in palliative care and end-of-life care services > e-ELCA Learning Path for Clerical Staff Working in Palliative Care and End of Life Care Services (Core sessions)
- Keywords:
- End of life care, Learning Path for Clerical Staff, Mentor, Palliative Care
- Created:
- 19 Sep 2017
- Updated:
- 19 Sep 2017