Title:

[Retired] Communication with family

Description:

At a glance:
- CEACCP: Communication skills in critical care (PDF, 5 minutes)
- Mental Capacity Act Assessment (video, 6 minutes)
- Call script - Deceased patient (5 minutes)
- Call script - End of life (5 minutes)
- Call script - Escalation of treatment (5 minutes)
- Call script - Follow up call (5 minutes)
- Call script - Arrival call (5 minutes)

Bitesize learning:
- Helping break unwelcome news (video, 7-12 mins each)
- A 5-point strategy for improved connection with relatives of critically ill patients with COVID-19 (PDF, 15 minutes)
- Oxford Handbook of Critical Care Nursing Chapter 3 (e-Book, 10 minutes)
- Communication with relatives (ICS) (PDF, 20 minutes)

Time to think:
- Dying in Intensive Care (e-Learning, 30 minutes)
- Communication Skills for Telephone Consultations and Video Consultations (e-Learning, 1-2hrs)

Hierarchy:

[Retired] London Transformation and Learning Collaborative - Critical Care (LTLC) > [Retired] Self-directed Learning Resources > [Retired] Generic Skills (includes Safety, Communication, Wellbeing, Human Factors) > [Retired] Communication > [Retired] Communication with family

Keywords:

Teamwork, communication, critical care, communication skills, video, family, telephone, ICU, critical care, end of life, breaking bad news, escalation, bereavement, COVID-19, Mental Capacity Assessment, MCA, clinical application

Created:

20 Aug 2020

Updated:

30 Jan 2021