Title:

Human factors: assertiveness

Description:

Websites:
- Wellbeing and Human Factors Posters (Leeds Teaching Hospitals)
- RESCUE: Reducing Errors through Safe, Clear, Unambiguous English
- Communication in a Crisis (10 minutes)

PDF:
- What is human factors and why is it important to patient safety? (WHO)
- Improving Teams in Healthcare: Team Communication (20 minutes)

Video:
- Human Factors: A Quick Guide (7 minutes)

Simulation scenario:
- Advanced Life Support (ALS) in intubated and ventilated patient – with breach in PPE

Hierarchy:

[Retired] London Transformation and Learning Collaborative - Critical Care (LTLC) > Resources For Trainers > Professional Development > Human factors: assertiveness

Keywords:

Human factors, communication, safety, handover, healthcare, summary, performance, systems, cardiac arrest, ALS, COVID-19, PPE, safety, assertiveness, teamwork, team, escalation, communication

Created:

27 Aug 2020

Updated:

17 Feb 2021