Title:

Human factors: assertiveness

Description:

At a glance:
- Human Factors: A Quick Guide (video, 7 minutes)

Bitesize learning:
- Communication in a Crisis (website, 10 minutes)
- SBAR communication tool (PDF, 10 minutes)
- Improving Teams in Healthcare: Team Communication (PDF, 20 minutes)
- Wellbeing and human factors posters x 4 (PDF, 20 minutes)

Time to think:
- Clinical Human Factors Group (CHFG) COVID 19 resources (website, 60 minutes)
- RESCUE: Reducing Errors through Safe, Clear, Unambiguous English (website, 60 minutes)

Hierarchy:

London Transformation and Learning Collaborative - Critical Care (LTLC) > Self-directed Learning Resources > Generic Skills (includes Safety, Communication, Wellbeing, Human Factors) > Human factors  > Human factors: assertiveness

Keywords:

SBAR, communication, handover, human factors, wellbeing, assertiveness, human factors, escalation, handover, ICU

Created:

7 Oct 2020

Updated:

17 Feb 2021