Title:

Communication skills for the mental health practitioner (MCB)

Description:

This e-learning programme is for all healthcare workers who support people with mental health needs. It is designed to help healthcare workers improve communication skills to de-escalate difficult situations. The programme has been developed by Health Education England (HEE), e-Learning for Healthcare and HEE Global Engagement.

Created:

16 Mar 2021

Last Major Update:

16 Mar 2021

Keywords:

488-001, 488-002, 488-003, 488-004, principle, principles, strategy, strategies, communication, managing, challenging, behaviour, verbal, de, escalation, technique, techniques, reducing, restrictive, practice, physical, restraint, chemical, skills, mental, health, practitioner