Session information
- Title:
- Handling complaints
- Description:
-
This session provides key information about complaints, the common factors leading to a complaint and focuses on how to minimise these. The session will help your understanding of the complaints procedures and your responsibilities as a foundation doctor in handling complaints.
- Hierarchy:
- Foundation (FND) > HLO 1: An accountable, capable and compassionate doctor > FPC 2: Clinical prioritisation > Handling complaints
- Author(s):
-
Rajesh Krishnamoorthy
- Created:
- 13 Apr 2021
- Last Major Update:
- 7 Mar 2024
- Keywords:
- 000-1047, foundation, complaints, litigation, medical errors
- Quicklink:
- 000-1047
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Overall rating
4.6/5
4.6/5
Content
4.6/5
4.6/5
Presentation
4.7/5
4.7/5
Interactivity
4.6/5
4.6/5
Self assessments
4.6/5
4.6/5
Overall rating
4.6/5
4.6/5
Content
4.6/5
4.6/5
Presentation
4.7/5
4.7/5
Interactivity
4.6/5
4.6/5
Self assessments
4.6/5
4.6/5
- Title:
- Handling complaints
- Description:
-
This session provides key information about complaints, the common factors leading to a complaint and focuses on how to minimise these. The session will help your understanding of the complaints procedures and your responsibilities as a foundation doctor in handling complaints.
- Hierarchy:
- Foundation (FND) > HLO 1: An accountable, capable and compassionate doctor > FPC 2: Clinical prioritisation > Handling complaints
- Author(s):
-
Rajesh Krishnamoorthy
- Created:
- 13 Apr 2021
- Last Major Update:
- 7 Mar 2024
- Keywords:
- 000-1047, foundation, complaints, litigation, medical errors
- Quicklink:
- 000-1047