Title:

Patient Safety Syllabus Training

Description:

The first level, Essentials for patient safety, is the starting point for all NHS staff, and includes sections on:

- Listening to patients and raising concerns

- The systems approach to safety, where instead of focusing on the performance of individual members of staff, we try to improve the way we work

- Avoiding inappropriate blame when things don’t go well

- Creating a just culture that prioritises safety and is open to learning about risk and safety

- Level two, Access to practice is intended for those who have an interest in understanding more about patient safety or who want to go on to access the higher levels of training. There are two sessions. The first introduces systems thinking (how the way we work can be used to reduce error and improve safety) and risk expertise (how we can identify and manage risk to keep patients safe). The second session looks at human factors (the science of work and of working together in safely designed systems) and safety culture (the significance of a true learning culture, free of inappropriate blame).

Created:

19 Oct 2021

Last Major Update:

19 Oct 2021

Keywords:

116-0001, patient, safety, systems, listening, concerns, proactive, risk, essential, prevent, harm, staff 116-0002, patient, safety, systems, leadership, harm, framework, governance, cost, proactive, risk, senior 116-0003, patient, safety, systems, human factors, culture, concerns, proactive, risk, essential, prevent, harm, staff, hazards, consensus-based, 116-0004, patient, safety, systems, human, factor, interactions, organisation, culture, reporting