Session information
- Title:
- Time-critical telephone conversations
- Description:
- This session explores the structure, strategies and phrases that can be used in the acute setting when obtaining information or delivering unwelcome news to relatives over the telephone in time-critical situations, such as an acutely deteriorating patient.
- Hierarchy:
- End of Life Care (e-ELCA) > e-ELCA 03: Communication skills > 03_05 Specific contexts > Time-critical telephone conversations
- Author(s):
-
Ffion Davies
Lorna Sandison
Lisa Keillor
Sarah Edwards
- Created:
- 24 Jan 2022
- Last Major Update:
- 24 Jan 2022
- Keywords:
- 215-0339, time, critical, telephone, conversations, end of life care, patients, families, healthcare professionals
- Quicklink:
- 215-0339
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Overall rating
4.4/5
4.4/5
Content
4.4/5
4.4/5
Presentation
4.4/5
4.4/5
Interactivity
4.3/5
4.3/5
Self assessments
4.3/5
4.3/5
Overall rating
4.4/5
4.4/5
Content
4.4/5
4.4/5
Presentation
4.4/5
4.4/5
Interactivity
4.3/5
4.3/5
Self assessments
4.3/5
4.3/5
- Title:
- Time-critical telephone conversations
- Description:
- This session explores the structure, strategies and phrases that can be used in the acute setting when obtaining information or delivering unwelcome news to relatives over the telephone in time-critical situations, such as an acutely deteriorating patient.
- Hierarchy:
- End of Life Care (e-ELCA) > e-ELCA 03: Communication skills > 03_05 Specific contexts > Time-critical telephone conversations
- Author(s):
-
Ffion Davies
Lorna Sandison
Lisa Keillor
Sarah Edwards
- Created:
- 24 Jan 2022
- Last Major Update:
- 24 Jan 2022
- Keywords:
- 215-0339, time, critical, telephone, conversations, end of life care, patients, families, healthcare professionals
- Quicklink:
- 215-0339