Session information
- Title:
- Module 2 – Listening and Questioning skills
- Description:
-
In this module, you will explore:
1. How we communicate and the components of communication
2. Empathy vs sympathy
3. Levels of listening
4. How to ask effective questions - Hierarchy:
- Handling difficult situations - Caring for yourself and others with compassion > Handling difficult situations - Caring for yourself and others with compassion > Module 2 – Listening and Questioning skills
- Created:
- 3 Nov 2022
- Last Major Update:
- 3 Nov 2022
- Keywords:
- compassion, de-escalation, training, wellbeing, listening, communication
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Overall rating
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4.5/5
Content
4.6/5
4.6/5
Presentation
4.6/5
4.6/5
Interactivity
4.5/5
4.5/5
Self assessments
4.5/5
4.5/5
Overall rating
4.5/5
4.5/5
Content
4.6/5
4.6/5
Presentation
4.6/5
4.6/5
Interactivity
4.5/5
4.5/5
Self assessments
4.5/5
4.5/5
- Title:
- Module 2 – Listening and Questioning skills
- Description:
-
In this module, you will explore:
1. How we communicate and the components of communication
2. Empathy vs sympathy
3. Levels of listening
4. How to ask effective questions - Hierarchy:
- Handling difficult situations - Caring for yourself and others with compassion > Handling difficult situations - Caring for yourself and others with compassion > Module 2 – Listening and Questioning skills
- Created:
- 3 Nov 2022
- Last Major Update:
- 3 Nov 2022
- Keywords:
- compassion, de-escalation, training, wellbeing, listening, communication