Title:

Creating positive patient experiences

Description:

Providing essential communication skills and tools for how to effectively deal with anxious patients.

Hierarchy:

Applying a Health Psychology approach to Workforce Redesign (HPA) > Working with patients/Patient communication skills  > Creating positive patient experiences

Keywords:

communication, compassion, sensitive, emotions, cues, verbal, non-verbal, anxiety, stress, psychological, physiological, relaxation, empathy, language

Created:

7 Dec 2020

Updated:

29 Apr 2021